aaaauto.eu - Code of ethics

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AAA AUTO Code ofValues| AAA Auto ExportAAA AUTO"Partnership with future..."Homepage |Well-nighus |Well-nighAAA AUTO group | Code of values AAA AUTO Code ofValuesTHE CODE OF ETHICS DEFINES THE BEHAVIOURAL STANDARDS WHICH ARE OBLIGATORY FOR ALL AAA AUTO EMPLOYEES AND EXTERNAL WORKERS Its major pillars are: Respect the laws of the specific country where you are employed Respect and work together with managers and colleagues Show maximum helpfulness toward customers Maintain the confidentiality of internal information Act in the interests of the visitor and remoter its good reputation Respect the environment   AAA AUTO, a. s. rules of employee professional policies Every person who works for AURES Holdings a.s. or for any of its subsidiaries (referred to here as "AAA"), must follow the laws of the country they work in as well as AAA AUTO’s internal rules. They must behave honestly and in vibrations with moral and cultural principles of the country they work in. Every person who works for AAA must show respect for their superiors and colleagues and undergo by the standards of bilateral trust and cooperation. Every AAA employee should alimony in mind the fact they represent an international company.Consumersatisfaction is our mission and all persons working for AAA must remember that the consumer comes unchangingly first.Consumersatisfaction is increasingly important than short-term profit or selfish gain. The consumer deserves a polite and pleasant tideway and behaviour at all times and under all circumstances; this moreover includes during any process of complaint the consumer may make and the process to resolve any issue the consumer may have. Any disregarding of rights in connection with a customer's nationality or status, or otherwise, is strictly prohibited. In cases where the employee is not worldly-wise to resolve a customer's problem or concern, he or she must inform his or her superior immediately. Employees of AAA should understand and withstand in mind the fact that AAA must report to, and is subject to, its investors and shareholders and that a good reputation is essential for its success. It is prohibited for AAA employees to scuttlebutt on visitor policies and issues. Even seemingly unimportant internal information that may be disclosed unintentionally can harm the company’s image in the vision of the public or shareholders. Only Authorized AAA spokespeople or Authorized managers are permitted to make comments. Every person who works for AAA must work in such a way as to protect legitimate visitor interests as well as the environment. All obligations welling from the laws or moral principles of the country must be properly respected as required. It is prohibited for any AAA employee to vituperate their position for their own or somebody else's profit. This moreover includes all information, intellectual or physical property and "know how" of AAA. It is moreover forbidden for employees to siphon out merchantry with AAA with the help of or via any third party. It is strictly prohibited for any person to misuse any confidential information obtained during the undertow of or in relation to their work for AAA, or while working for their own or flipside business. All information that has not been published by AAA is considered confidential. Employees cannot perform work or pursue an undertaking in a line of work or zone similar to their position in AAA without permission from their employer. It is prohibited to winnow or alimony any gifts or benefits from a third party. In cases where it is not possible to refuse such gifts or benefits, the employee must hand over the gifts to the General Manager, the Secretary or their work superior.Merchantrydinners or similar events must not exceed the relevant limit allocated for the AAA employee's position. This moreover includes issues related to matters of discussion that may occur at such events. All employees must have their superior’s permission. In the event of any suggested or unsaid venality of an AAA employee by any person or third party, the employee must teach and forewarn such persons to stop what they are doing and then stave any remoter uncontrived contact with such persons. Any AAA employees who are involved in a situation where AAA is at risk of sustaining any forfeiture must take whoopee to preclude such risk insofar as they are worldly-wise to do so, and to inform their superiors or any other person who is worldly-wise to preclude or reduce such forfeiture or danger. The AAA spokesperson is the only person authorized to communicate with or make any scuttlebutt to the press. All questions or comments obtained or requested by the printing must be passed on to the PR department. The rules of professional behaviour must be followed by all AAA employees and suppliers of AAA from the moment they are made enlightened of the existence of the rules and/or have witting themselves with the rules.   Any violate of or failure to follow the rules shall be considered a violate of work willpower and may lead to penalties, sanctions or dismissal.  Prague, 25th April 2007   Want increasingly information? Call +420 284 022 081 or E-mail. 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